Thank you for choosing Step Skin for your skincare needs. Below you will find important information regarding our shipping policies.

Order Processing

We strive to process all orders promptly to ensure you receive your Step Skin products as quickly as possible. Orders are typically processed within 24 hours of receipt, excluding weekends and holidays. Orders received after 12:00 PM (local time) may be processed the following business day.

Shipping Methods

Our standard shipping option delivers your order within 3-7 business days from the date of shipment. Please note that delivery times may vary depending on your location and carrier delays.

Shipping Costs

Shipping costs are all included in our final prices you see while checking out.

Order Tracking

Once your order has been processed and shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment and estimate the delivery date.

Undeliverable Packages

In the event that a package is returned to us as undeliverable due to an incorrect address provided by the customer or failure to claim the package from the carrier, we will contact you to arrange for reshipment. Additional shipping charges may apply for reshipment.

Contact Us

If you have any questions or concerns about our shipping policies or need assistance with your order, please don't hesitate to contact us at

Email: officialstep22@gmail.com