read through our Privacy Policy below

Melanin Studio Private Limited ("Step Skin," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how Step Skin collects, uses, shares, and protects information collected from visitors to our website, customers who purchase our products, and users of our services (collectively referred to as "you" or "your"). By accessing or using Step Skin's website or services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you provide to us, such as your name, email address, mailing address, phone number, payment information, and any other information you choose to provide when you:

  • Create an account on our website.
  • Make a purchase on our website.
  • Subscribe to our newsletter or marketing communications.
  • Contact us through our website or customer support channels.
  • Participate in surveys, promotions, or other interactive features on our website.

We may also collect certain information automatically when you visit our website, including your IP address, browser type, device identifiers, and other tracking technologies.

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Process and fulfill your orders.
  • Communicate with you about your orders, account, or inquiries.
  • Send you marketing communications, newsletters, and promotional offers.
  • Improve our products, services, and website functionality.
  • Personalize your experience on our website.
  • Detect and prevent fraud or security incidents.
  • Comply with legal obligations.

Information Sharing

We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These third parties are contractually obligated to keep your information confidential and are prohibited from using your personal information for any other purpose.

We may also share your information in response to a subpoena, court order, or other legal process, or when we believe it is necessary to comply with applicable laws or protect the rights, property, or safety of Step Skin, our customers, or others.

Your Choices

You may choose not to provide certain personal information, but this may limit your ability to access certain features of our website or make purchases.

You may opt out of receiving marketing communications from us by following the instructions included in each communication or by contacting us directly.

Data Security

We take reasonable measures to protect the security of your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a prominent notice on our website prior to the change becoming effective. Your continued use of our website after any such changes indicates your acceptance of the updated Privacy Policy.