RETURN & REFUND

READ ALL THE INFORMATION GIVEN BELOW TO LEARN ABOUT OUR RETURN & REFUND POLICY

What's your return policy?

We hope you enjoy Step Skin products, however if due to any reason you want to return your product, we will accept returns within 7 days of purchase.

We will not be able to accept any returns if

  • The safety tag is broken.
  • The product is used.

Can I exchange?

We at Step Skin allow exchanges if

  • The size you purchased did not fit you.
  • You received a damaged product.

Write to us at officialstep22@gmail.com and we will help you exchange your product.

What should I do if I received a damaged product?

We apologise in advance, if you received a damaged product.

What you can do to help yourself and us

  • Write to us at officialstep22@gmail.com
  • Attach pictures of the damaged product.

And we will get back to you as soon as we can!