RETURN & REFUND
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What's your return policy?
We hope you enjoy Step Skin products, however if due to any reason you want to return your product, we will accept returns within 7 days of purchase.
We will not be able to accept any returns if
- The safety tag is broken.
- The product is used.
Can I exchange?
We at Step Skin allow exchanges if
- The size you purchased did not fit you.
- You received a damaged product.
Write to us at officialstep22@gmail.com and we will help you exchange your product.
What should I do if I received a damaged product?
We apologise in advance, if you received a damaged product.
What you can do to help yourself and us
- Write to us at officialstep22@gmail.com
- Attach pictures of the damaged product.
And we will get back to you as soon as we can!